Terms & Conditions
Read the RCwithCurly terms and conditions for orders, payments, shipping, returns and website use.
On this page
Welcome to RCwithCurly. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our website.
1.1Eligibility
This is Hobby Grade RC (Remove controlable) Vehicles Store, No such eligibility is required to enjoy your RC adventures.
1.2Account Registration
- You are responsible for maintaining the confidentiality of your account login details. For information about personal data, read our Privacy & Cookie Policy.
- You agree to provide accurate, current, and complete information when creating an account.
- RCwithCurly reserves the right to suspend or terminate accounts suspected of fraud or misuse.
1.3Products & Services
RCwithCurly sells radio-controlled (RC) vehicles, parts, and accessories, including pre-loved/used RC machines. All product descriptions, images, prices, and availability are subject to change without prior notice.
1.4Pricing & Payments
- All prices are listed in Indian Rupees (INR).
- Prices may change at any time without notice.
- Payments are processed securely through third-party payment gateways (see our Payment & COD Policy for full details).
- We do not store your card or payment details.
1.5Orders & Acceptance
Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraud.
1.6Shipping, Returns & Warranty
Shipping, returns/refunds/cancellations, and warranty terms are governed by our separate policies — please review these before ordering.
Read our Shipping & Delivery Policy and Returns, Refunds & Cancellation Policy for the applicable shipping and return terms.
1.7User Responsibilities
- Provide accurate and complete information during checkout.
- Do not misuse the website or engage in unlawful activities.
- Do not attempt to damage, hack, or disrupt the website.
1.8Intellectual Property
All content on this website — text, images, logos, and graphics — is the property of RCwithCurly and protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
1.9Limitation of Liability
RCwithCurly shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
1.10Disclaimer
RC products may require skill and supervision. RCwithCurly is not responsible for misuse, accidents, or damage caused by improper use. Certain products may not be suitable for children. Please read our RC Product & Battery Safety Policy before operating or charging your RC products.
1.11Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of India, with courts at Bengaluru (Bangalore), Karnataka having exclusive jurisdiction.
1.12Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised date.
1.13Contact Information
- Email: support@rcwithcurly.com
- Phone: +91 89776 90338
For support and escalation details, visit our Contact & Grievance Redressal page.
For independent consumer assistance, visit the Government of India’s National Consumer Helpline (opens in a new tab).
SALEAnniversary Sale — Special Terms & Conditions
These conditions apply only to products clearly designated as part of the RC With Curly Anniversary Sale and do not change the normal order policy for unrelated products.
Stock availability and fulfilment
All Anniversary Sale orders are subject to stock availability. If an ordered product is unavailable, our team will notify the customer. If the order cannot be fulfilled, the applicable payment will be refunded.
Backorder deliveries
Products explicitly marked “Available on Backorder” will be delivered within 28 working days, subject to the applicable delivery conditions.
Customer-requested cancellations
Where permitted by applicable consumer protection law and appropriate to the circumstances, a 5% cancellation charge may apply. It is calculated only on the product subtotal of the Anniversary Sale item or items being cancelled, excluding shipping, taxes and additional fees. Any deduction will be explained before the refund is processed and will not be silently deducted. No cancellation charge applies when RC With Curly cannot fulfil the order because of stock unavailability.
Unboxing evidence for delivery claims
For missing, damaged or incorrect-product claims, customers should provide a clear, continuous and unedited unboxing video showing the sealed package and complete opening process. This evidence assists investigation and does not remove any statutory consumer remedy.
